Frequently Asked Questions

  • What does TechThrive do?

    In the very simplest terms. TechThrive is an IoT implementer. We help businesses and people implement internet of things technology.

    This typically comes in two flavours. 1. We design and develop custom hardware. 2. We take existing hardware (developed by our partners).

  • Why IoT

    This is a very good question. IoT is an extremely important topic. It's a 4th industrial revolution technology and it's the link between the physical world and the digital world. Implementing IoT gives businesses and people enhanced resources that they otherwise could never have had.

  • Who are your customers?

    We have a very broad customer type. Our business focused offerings target businesses who will benefit from data generated by IoT devices.

    Our home user customers are solution driven. We supply them with tools to make their home life more comfortable or convenient.

  • How do I contact you

    Visit our contact us page on our website. Our tel number is 010 007 1717 or email info@techthrive.co.za

  • What support can I expect

    We test all our units before sending them out. We also test units before commiting to sell them to ensure we offer the highest possible service.

    We offer a customer ticket system to ensure support queries are handled quickly and effectively. Alternatively customers can contact us on 010 007 1717 and speak to a support consultant to troubleshoot any issues customers may experience.

  • Do I need a sim card

    Typically not ever for any of our internet enabled devices. Our devices connect to the Sigfox or LoRa network which has built in connectivity.

  • What connectivity options do I have on Sigfox

    Sigfox offers connectivity spanning 1, 2 or 3 year periods.

    They have 4 daily message options.

    2, 50 100 and 140 messages.

    You may select any combination of messages and years. Sigfox is limited due to the LSM band with the maximum number of messages per day.

  • How big are Sigfox messages

    Sigfox messages are tiny. You can only send a few bytes of data. This is enough for a GPS co-ordinate or other small messages but unfortunately can't be used to send text messages to your friends.