Frequently Asked Questions

  • What does TechThrive do?

    In the very simplest terms. TechThrive is an IoT implementer. We help businesses and people implement internet of things technology.

    This typically comes in two flavours. 1. We design and develop custom hardware. 2. We take existing hardware (developed by our partners).

  • Why IoT

    This is a very good question. IoT is an extremely important topic. It's a 4th industrial revolution technology and it's the link between the physical world and the digital world. Implementing IoT gives businesses and people enhanced resources that they otherwise could never have had.

  • Who are your customers?

    We have a very broad customer type. Our business focused offerings target businesses who will benefit from data generated by IoT devices.

    Our home user customers are solution driven. We supply them with tools to make their home life more comfortable or convenient.

  • How do I contact you

    Visit our contact us page on our website. Our tel number is 010 007 1717 or email info@techthrive.co.za

  • What support can I expect

    We test all our units before sending them out. We also test units before commiting to sell them to ensure we offer the highest possible service.

    We offer a customer ticket system to ensure support queries are handled quickly and effectively. Alternatively customers can contact us on 010 007 1717 and speak to a support consultant to troubleshoot any issues customers may experience.

  • Do I need a sim card

    Typically not ever for any of our internet enabled devices. Our devices connect to the Sigfox or LoRa network which has built in connectivity.

  • What connectivity options do I have on Sigfox

    Sigfox offers connectivity spanning 1, 2 or 3 year periods.

    They have 4 daily message options.

    2, 50 100 and 140 messages.

    You may select any combination of messages and years. Sigfox is limited due to the LSM band with the maximum number of messages per day.

  • How big are Sigfox messages

    Sigfox messages are tiny. You can only send a few bytes of data. This is enough for a GPS co-ordinate or other small messages but unfortunately can't be used to send text messages to your friends.

  • Can you give me an example of some renewable energy solutions

    Solar power is a very well established technology. Our high spec solar panels are designed to be used with any IoT device – indoors and outdoors. Our solar panels make use of the full light spectrum offering power at times where ordinary solar panels stop functioning. The solar panels will always be mounted on the outside of the casing facing the most amount of light to optimize energy harvesting.

    • Solar charge is very reliant on light conditions to function correctly. Devices deployed outside that have frequent sunlight are ideal candidates for a solar addition. Indoor application will work too because our solar panels use the full light spectrum.
    • Solar can achieve a fully sustainable power supply or provide battery extending power (under these circumstances it is still required to charge your device however less frequently).

    Wind is a seasonal outdoor energy generator. When the wind is moving it provides huge amounts of power. Wind is a fantastic symbiotic energy source to solar.

    RF is an excellent indoor charging solution – an RF energy harvester gathers power from a nearby RF transmitter which can power indoor devices up to 10 meters away.

    • RF energy harvesting modules are placed inside the IoT device. An RF transmitter is placed intermittedly (approximately 8 meters apart). When in range the IoT device will begin charging.

    Thermo energy provides small amounts of power as a result of the difference in temperature between two parts. Machinery or even animals can provide enough temperature difference to generate a small charge.

    Piezoelectric takes advantage of movement and vibrations to provide power. Walking for example is enough to generate small amounts of energy.